This 2-part session is offered as a single session purchase or Session 3 in the Manager and HR Training Series. Performance Management: Coaching & Feedback, Performance Gap Analysis We designed this session specifically to learn how to simply provide clear and meaningful feedback to coach, redirect, motivate, & recognize employees. This is true coaching ‘in-the-moment’ to ‘nip in the bud’ most performance issues. Additionally, we’ll workshop through the Performance Analysis model to determine the root cause of the performance gap, so we are coaching correctly. Performance Management: Progressive Discipline, Documentation, Difficult Conversations During this session, we’ll learn that the corrective process is ‘not a scare tactic’ but valuable to staff to ensure that we are informing a clear path to improvement. Throughout this session, we’ll examine the Progressive Discipline process and identify when we have moved beyond coaching to formalized correction. Through scenario work, we’ll get tactical to determine what level of correction is needed, why we must document, how to document, and how to gain confidence in having the face/face performance conversation.