POSITION:
The purpose of the Sales Representative/Front Desk Associate is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into an intro stretch and then selling a membership, stretch pack and/or other retail items.  The Sales Representative/Front Desk Associate also assists with retaining current members.
 
REQUIREMENTS:

• Excellent sales, communication, and customer service skills required
• Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail
• Ability to learn and use a CRM software system
• Ability to stand or sit for up to 8 hours throughout the workday
• Must be fluent in English and have excellent communication skills via in person, phone and email
• Must be able to work under pressure and meet tight deadlines
• Must have proficient computer skills

• Assist the General  Manager with the sales process of lead generation, follow up, and close
• Comfortable with prospecting through lead management via calling, texting, and emailing
• Comfortable working independently and unsupervised at times
• Book and confirm stretches
• Manage the front desk to greet and check-in clients by name and prospects when they enter the studio
• Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants
• Maintain acceptable level of personal sales production
• Emphasize and enforce objectives of the club as a fitness and wellness provider
• Present available services to current or prospective members
• Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
• Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
• Ensure studio is clean and tidy
• Contribute as requested to social media posts, promoting the studio online
• Other duties as assigned