Gain the tools to handle interpersonal conflict effectively in the workplace or at home.  This 2-day training provides conflict resolution models and interactive exercises designed to teach you to manage conflict constructively. See the opportunity in conflict as a catalyst for change, and help others move from fear based reactions to calm thoughtful decision-making.  This two day training provides the initial days of the 5-day mediation training which continues on October 12,13 & 14, 2105.